Wellness Matters Terms & Conditions

By registering for this workshop, I am submitting my name, email and phone number through this website. The Guelph Family Health Team may choose to use email communication for the purpose of sending out appointment/class reminders, letters, handouts, updates on programs, services and new classes, health promotion and other generic notifications (e.g. Events, surveys, etc). We may share your email information with other health care providers who are providing you with health care. We may also use your email to keep you informed of your referral status when you have been referred to another health care provider. Please note that we have set up safeguards to protect your personal health information from theft, loss, unauthorized access, copying, modification, use, disclosure and disposal. The Guelph Family Health Team’s full email policy including potential risks and responsibilities can be located on the Privacy Policy page.

CANCELLATION POLICY:

You must cancel this class within 24 hours of the start date. Please cancel properly so that we can allow people on the waiting list to attend in your absence. If you cannot cancel online with the 24 hours of the start date, please call us at 519-837-0099 or send an email to: wellness.matters@guelphfht.com

IN-PERSON POLICY:

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IN-PERSON CLASS GUIDELINES 
Although our classes are meant to be fun and informal, it is important that all participants respect a few class ‘guidelines’:

• Masking: Public Health Ontario has updated its Infection Control guidance. Therefore, masking for in-person workshops is no longer required or mandatory. Masking is still recommended in some situations, as outlined in the Ontario screening tool. If you come to an in-person class sick, you may be asked to wear a mask.
• Illness: Please do not come to class if you are sick. You can make up the session at a later time. You must pass the COVID Screening questionnaire BEFORE you attend in person.
• Confidentiality: All information shared by other patients in the workshop is confidential. Please do not share this information with others outside of the workshop. This also includes the identities of other participants.
• Substance Abuse: Please do not come to class under the influence of any substances such as alcohol or street drugs. You may be asked to leave the class if the instructor suspects you are under the influence and you may not be invited back to the group.
• Respect for Facilitator: Please respect the facilitator’s efforts to lead the class and stay on topic.
• Respect for Group Participants: Please do not interrupt or criticize others’ questions or comments throughout the webinar.
• Safety: In case of a medical emergency, the facilitator(s) will use their best judgment as how to ensure your safety, such as but not limited to, calling 911 on your behalf.
• Scent-Free: We are a scent-free facility. Due to the allergies and the sensitives our staff and the other participants we ask that you refrain from wearing perfume, cologne, and heavily scented lotions to class.

I have read this information prior to participating in the workshop and:

• Understand that this is a class and not a therapy or support group;
• Agree to participate at my own risk;
• Respect the class guidelines; and
• Allow the facilitator(s) to use their judgment to seek reasonable medical attention on my behalf.

VIRTUAL POLICY:

Although our classes are meant to be fun and informal, it is important that all participants respect a few class ‘guidelines’:

• Confidentiality: All information shared by other patients in the workshop is confidential. Please do not share this information with others outside of the workshop. This also includes the identities of other participants.
• Respect for Facilitator: Please respect the facilitator’s efforts to lead the class and stay on topic
• Respect for Group Participants: Please do not interrupt or criticize others’ questions or comments throughout the webinar.
• Safety: In case of a medical emergency, the facilitator(s) will use their best judgment as how to ensure your safety, such as but not limited to, calling 911 on your behalf.
• Zoom: This is a tool that allow us to run the class virtually. There are a few guidelines the Facilitator will review with participants at the start of the webinar. Please respect these throughout the duration of the class.

I have read this information prior to participating in the webinar and:

• Understand that this is a class and not a therapy or support group;
• Agree to participate at my own risk;
• Respect the class guidelines; and
• Allow the facilitator(s) to use their judgment to seek reasonable medical attention on my behalf.